Problem: The customer is unable to open a ticket because it is expired Cisco tac will not open Solution: Directions below CCO most frequent issues: Contract Association CCO Login Issues Visibility Issues into Contracts Admin Access Creating CCO Updating CCO information Resources for the customer to use: Contract Association – First option is to make …
Category: Services
Cisco Smart Net Total Care
Cisco® Smart Net Total Care provides customers with proactive smart capabilities — along with Cisco’s award-winning foundational technical service capabilities.
See Attached data sheet.
Sign up for Cisco Notification Service – Security Advisories, Field Notices, End of Sale/Support statements, Software Updates, and Known Bugs.
Click here to sign up
Cisco Notification Service allows you to create customized flexible notification alerts to be sent to you via email or by RSS feed, on critical product support subjects: Security Advisories, Field Notices, End of Sale/Support statements, Software Updates, and Known Bugs.
Webinar Recording – Cisco Prime: Transform Your Network with Cisco
Webinar Recording and slides. - Cisco Prime: Transform Your Network with Cisco and slides.
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Additional info here about Cisco Prime: http://www.cisco.com/c/en/us/products/cloud-systems-management/prime.html
All things TAC-related – great customer resource!!
Reference only for TAC priorities and escalation
Cisco ONE provides single license hardware, software!!
FROM TECH TARGET Cisco ONE strategy leaves a la carte behind The strategy behind Cisco ONE is to shift IT buyers from the current a la carte purchasing model for infrastructure applications to software preinstalled in hardware. Cisco is marketing the change as a simpler and less expensive alternative to choosing from hundreds of its …
Cisco Total Care – Manage your Cisco Assets!
Weekly Live Cisco Prime Webinar Series
You are cordially invited to join our Prime Demo Series webinar, which is an interactive demo of our Cisco Prime applications. Each session is 90 minutes in length (30 minutes introduction and slides, 60 minutes demo). Come and hear from our product experts on how our various Prime applications can help you more efficiently …