Problem: The customer is unable to open a ticket because it is expired Cisco tac will not open Solution: Directions below CCO most frequent issues: Contract Association CCO Login Issues Visibility Issues into Contracts Admin Access Creating CCO Updating CCO information Resources for the customer to use: Contract Association – First option is to make …
The Cost of Doing Nothing
Remember, if your network is down there is a real cost to the business. Did you know that you can cut your network downtime to just minutes per year by implementing the Cisco solution? That could save your business hundreds of thousands of dollars based on the research we have done together. Wouldn’t you agree that …

Google and Cisco Strike Cloud Partnership
Both companies need a boost in the corporate computing market amid increasing competition from Amazon and Microsoft

Cisco Collaboration Wednesdays – Local Cisco Office – 1 p.m. ET | 12 p.m. CT | 11 a.m. MT | 10 a.m. PT
It seems there’s not much to celebrate about Wednesdays. Lost in the middle, you’re likely not feeling quite as
refreshed as you were on Monday and Tuesday, and it’s too soon to get excited for the weekend. Now, Cisco would like to give Wednesday a little attention—and give you a reason to look forward to the middle of the week.
Collaboration Wednesdays provide updates around the latest and most innovative technologies intended to improve communication and help lead to better business and happier customers

Ransomware Threats within Healthcare Vertical
Several of my healthcare customers recently ran into some scenarios around Ransomware. For that reason, I thought it would be relevant to provide some insight around what Cisco is seeing from Ransomware threats like Cryptolocker and what we are trying to do to help protect our customers.

Healthcare Security Breach – Ransomeware – Cisco can help fortify your network!
There have been a few alarming breaching in the healthcare space this past week. These hospitals have been hit with a “ransomware” attack, essentially locking down their network and requesting money in order to be let back into their network.
This has thrown these hospitals into a state of emergency and possibly considering transferring patients and even paying the ransom in order to get back up and running.
Cisco Hackers Commercial
Today’s hackers are well-funded, organized syndicates who are picking apart your businesses’ shaky patchwork of security. The next wave of the Internet demands the next wave of security.
Cisco is now heavily invested in security and ready for help fortify your business!

Webex – Get Hyper! Hyperconverged Computing From Cisco, Wed Aug 17th, 1:30pm
Cisco Customer Education Series.
Cisco HyperFlex Systems combine computing, storage, and networking into a simplified, easy-to-use platform. We bring pay-as-you-grow economics of the cloud to on-premises infrastructure so you can gain new levels of agility, efficiency, and adaptability.
Built on Cisco UCS Technology
Cisco UCS provides a single point of connectivity and hardware management that integrates Cisco HyperFlex HX-Series nodes (with high disk capacity) and Cisco UCS B-Series Blade Servers (with high computing capacity) into a single unified cluster.
Cisco Hyperflex is the first hyperconverged platform designed with an end-to-end software-defined infrastructure approach that eliminates the compromises found in first-generation products.

Happy New Year Cisco! FY17 is officially here!

Year End Incentive! Double your Cisco Learning Credits with Skyline!
Cisco year end is quickly approaching (7/25/16) and Skyline is offering their excellent year end promotion!
Skyline is doubling the amount of learning credits that Cisco Customers gain as a result of new orders. For example, if a client earns 150 LC’s then Skyline will double the amount - in this case, they would receive 300!