Category: Services

How to link your CCO ID to your Smartnet contract

Problem: The customer is unable to open a ticket because it is expired Cisco tac will not open Solution: Directions below CCO most frequent issues: Contract Association CCO Login Issues Visibility Issues into Contracts Admin Access Creating CCO Updating CCO information Resources for the customer to use: Contract Association – First option is to make …

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Weekly Live Cisco Prime Webinar Series

You are cordially invited to join our Prime Demo Series webinar, which is an interactive demo of our Cisco Prime applications.  Each session is 90 minutes in length (30 minutes introduction and slides, 60 minutes demo).   Come and hear from our product experts on how our various Prime applications can help you more efficiently …

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