Category: Tips

How to link your CCO ID to your Smartnet contract

on August 9, 2017

Problem: The customer is unable to open a ticket because it is expired Cisco tac will not open Solution: Directions below CCO most frequent issues: Contract Association CCO Login Issues Visibility Issues into Contracts Admin Access Creating CCO Updating CCO information Resources for the customer to use: Contract Association – First option is to make …

by Anthony Lobosco

on May 17, 2015

If you ever need demo licenses for any of our products where you don’t strictly have access to do so within the product you can go to www.cisco.com/go/licensing Once logged in you can select “Get other Licenses” and you will see “demo Licenses”

by Anthony Lobosco

on January 20, 2015

When transitioning from legacy versions there is a conversion that takes place from the old dlu based license to workspace based licenses. There is a utility that can be downloaded from the App Store …

Lobo Cisco

Category: Tips

How to link your CCO ID to your Smartnet contract

Demo license Instructions

TIP – Mobile app for CUCM Upgrade Central