Problem: The customer is unable to open a ticket because it is expired Cisco tac will not open Solution: Directions below CCO most frequent issues: Contract Association CCO Login Issues Visibility Issues into Contracts Admin Access Creating CCO Updating CCO information Resources for the customer to use: Contract Association – First option is to make …
Tag: Smartnet
Cisco Smart Net Total Care
Cisco® Smart Net Total Care provides customers with proactive smart capabilities — along with Cisco’s award-winning foundational technical service capabilities.
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Cisco Notification Service allows you to create customized flexible notification alerts to be sent to you via email or by RSS feed, on critical product support subjects: Security Advisories, Field Notices, End of Sale/Support statements, Software Updates, and Known Bugs.