Tag: Unified Communications

Choosing a Collaboration Vendor? Cisco a Leader in 6 Gartner Magic Quadrants!!

“Choosing a Unified Communications and Collaboration vendor is a complex decision,” Marty Parker, Principal at UniComm Consulting, recently told me. “Any organization looking to refresh their architecture or rework their entire communications and collaboration strategy should be looking at a broad set of relevant Gartner Magic Quadrants. In our consulting experience, the Gartner Magic Quadrants are often a factor in choosing which vendors will be invited to bid and also, if the evaluations are close, which vendor to select.”

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Combining the Power of Cisco and Apple

In today’s world, technology is changing how we work every day. We’re always on the go – working from anywhere in the world at any time, and we’re increasingly dependent on our mobile devices to keep us connected. We want the best user experience regardless of where we are, and we want to know that we can always connect, that our connection is secure, and that our enterprise apps will simply work.

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The 2015 CRM Service Leaders: Interactive Voice Response

The Winner Cisco Systems, a leader last year, takes the top spot in 2015, propelled almost entirely by a 4.3 score in company direction. “I expect to see Cisco’s emphasis on business outcomes marketing and selling result in increased emphasis on its self-service solutions and partners,” says Sheila McGee-Smith, principal analyst at McGee-Smith Analytics. Stockford …

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