Digital Strategy and Enablement 54% of employees get their best ideas from talking with colleagues. (Source) 70% of internet users are using social networks to connect, share content and stay informed. (Source) 89% say social positively affects business outcomes. (Source) Online communities provide the opportunity to connect and collaborate in real-time for knowledge sharing, product …
Digital Strategy and Enablement 4,000,000 Google search queries are made every minute of every day. (Source) 93% of online experiences begin with a search engine. (Source) 75% of search engine users never scroll past the first page. (Source) Search marketing is the process of gaining traffic and visibility to online properties from search engines through …
Digital Strategy and Enablement 43% think listening online intrudes on peoples’ privacy. Source 71% of those who experience positive social care (i.e., a quick and effective brand response) are likely to recommend that brand to others, compared to just 19% of customers that do not receive any response. Source 51% want to talk about companies …
Digital Strategy and Enablement 48% of visitors cited website design as the number one factor in deciding the credibility of a company. Source Within 3 seconds a website needs to answer, “What does this site offer?” Source 40% of users left a site if it took more than 3 seconds to load. Source 11% of …
Digital Strategy and Enablement 60% of firms anticipate a significant impact in the digital transformation from cloud technology. Source 88% of companies report undergoing a digital transformation; but only 25% have mapped the digital customer journey and have a clear understanding of new or underperforming digital touchpoints. Source 80% report their companies are investing in …