Category: Digital

Friday Factoid: Customer Connection

Digital Strategy and Enablement 54% of employees get their best ideas from talking with colleagues. (Source) 70% of internet users are using social networks to connect, share content and stay informed. (Source) 89% say social positively affects business outcomes. (Source) Online communities provide the opportunity to connect and collaborate in real-time for knowledge sharing, product …

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Friday Factoid: Cisco Partners

Digital Strategy and Enablement 85% of companies say partnerships are vital to growth. (Source) 50% of businesses collaborate with partners to gain better visibility. (Source) A business partner is an alliance between businesses for a mutually beneficial purpose. A partner can be defined in many different ways, from a reseller that sells your product, to …

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Friday Factoid: Search Sitelinks

Digital Strategy and Enablement 4,000,000 Google search queries are made every minute of every day. (Source) 93% of online experiences begin with a search engine. (Source) 75% of search engine users never scroll past the first page. (Source) Search marketing is the process of gaining traffic and visibility to online properties from search engines through …

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Friday Factoid: Digital Registration

Digital Strategy and Enablement 86% of people leave a website when asked to create an account in order to move forward past a ‘paywall’ or to access specific information (registration). Source 42% find online registration forms too long, or ask too many questions. Source 2 in 5 users feel that solving world peace would be …

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Friday Factoid: Data

Digital Strategy and Enablement 90% of data in the world today has been created in the last two years. (Source) 95% of data within organizations remains untapped. (Source) 75% of businesses cite growth as the key source of value from big data and analytics. (Source) 40% of managers find it very challenging to integrate and …

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Friday Factoid: Social Listening

Digital Strategy and Enablement 43% think listening online intrudes on peoples’ privacy. Source 71% of those who experience positive social care (i.e., a quick and effective brand response) are likely to recommend that brand to others, compared to just 19% of customers that do not receive any response. Source 51% want to talk about companies …

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Friday Factoid: Digital Governance

Digital Strategy and Enablement 52% of governance boards discuss strategy at every meeting. (Source) 87% of boards are briefed on strategic alternatives. (Source) 64% of companies handling a high volume of projects are automating some part of the review and approval process. (Source) Business governance is the framework, rules, practices and processes by which a …

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Friday Factoid: Cisco.com Home Page

Digital Strategy and Enablement 48% of visitors cited website design as the number one factor in deciding the credibility of a company. Source Within 3 seconds a website needs to answer, “What does this site offer?” Source 40% of users left a site if it took more than 3 seconds to load. Source 11% of …

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Friday Factoid: Digital Transformation

Digital Strategy and Enablement 60% of firms anticipate a significant impact in the digital transformation from cloud technology. Source 88% of companies report undergoing a digital transformation; but only 25% have mapped the digital customer journey and have a clear understanding of new or underperforming digital touchpoints. Source 80% report their companies are investing in …

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